About

mSwitchboard is a receptionist/operator console for Asterisk. It is intended to provide a simple user interface for operators managing and directing incoming calls.

Features

• Displays your organisation's incoming calls
• Manages pickup and holding of calls on the operator's phone
• Supports attended and unattended transfers
• Shows live extension status in search window
• Dials by number or name search of a directory - plain text CSV file, mySQL and LDAP (eg. Active Directory, OpenLDAP) are supported
• Can display customizable MySQL or LDAP fields - eg. operator notes, vacation messages

Benefits for the operator

• Simple to use
• Keyboard shortcuts for all operations

Benefits for the PBX administrator

• Compatible with Asterisk 1.6+
• Runs on Windows, Linux and MacOS X
• Ease of setup and deployment

See the screenshots page to see what it looks like, and the download page to try it out. The quick setup guide gives a one page summary of the setup process.